USING INCOMPLETE INFORMATION TO MAKE DECISIONSIf decisions are made based on incomplete information, they can have unexpected and negative consequences. The following story exemplifiessuch a situation. Natural resource administrators in New England have a goal of maintaining sustainable groundfish populations. To meet this goal, they set a limit on the amount of groundfish that can be caught offshore. Unfortunately, administrators did not have access to the latest information, particularly the latest scientific interpretation of the survey data, when they set the annual limit at 12,000 metric tons. This limit was intended to sustain the fish population, but instead this well-intentioned decision led to dangerously low fish populations. Having relevant information readily available during the CAM process lets decision-makers locate and access the resources they need to make informed decisions. This allows them to avoid problems like those encountered by the administrators attempting to sustain groundfish populations in New England. Understanding information management and delivery begins with understanding how information is defined and how it is used to make decisions.